Shipping/Delivery Policy

OMKAYA HERBALS is committed to delivering genuine, high-quality Ayurvedic and wellness products safely and efficiently across India. All products are carefully packed and dispatched from our authorized facilities while maintaining strict quality standards to support product integrity throughout the shipping process.

1. Order Processing

Orders are generally processed within the applicable business days after successful payment confirmation. Processing time may vary depending on order volume, product availability, public holidays, or operational requirements.

2. Delivery Timelines

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, and other unforeseen circumstances beyond our reasonable control.

3. Shipment Tracking

Once your order has been dispatched, shipment tracking details may be shared through email, SMS, or WhatsApp so that you can monitor the delivery status of your order.

4. Delay Disclaimer

While we make reasonable efforts to deliver every order within the estimated timeline, OMKAYA HERBALS shall not be held responsible for delays caused by courier partners or events beyond our control.

5. Customer Responsibility

Customers are requested to provide complete and accurate shipping information at the time of placing an order. OMKAYA HERBALS shall not be responsible for delivery failures, return-to-origin cases, or delays resulting from incorrect or incomplete addresses provided by the customer.

6. Packaging and Product Care

Every shipment is packed with care to help preserve the quality, safety, and efficacy of our Ayurvedic products until they reach the customer.

7. Contact Us

For shipping or delivery-related queries, contact us at omkayaherbals6@gmail.com or call +91 95929 51516.